NetworkAnalystAudioVideo_Lawrenceville_Georgia

We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA. This position is responsible for providing Audio & Video technical support to Client’s facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications. Skills for Network Analyst: Minimum Qualifications: ·             Three years of professional level analyst and systems experience in a large-scale Information Technology environment. ·             Minimum of two years’ experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps. ·             Previous experience working as an AV technician. Preferred Experience: ·             Experience working in a Cisco network/Telecomm Environment preferred ·             Experience working with Avaya, Siemens, and/or Rolm systems a plus ·             Telecommunications systems administration principles ·             Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems. ·             Previous experience working as an AV technician. ·             Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus. ·             Provide customer service ·             Repair and perform preventative maintenance on systems ·             Maintain records and prepare reports   Responsibilities for Network Analyst: ·             Provides technical support to employees using various telecommunications and network systems. ·             Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment. ·             Coordinating with vendors and customers for AV installations or service break fix. ·             Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems. ·             Monitors and ensures systems meet business and performance needs. ·             The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members. ·             Perform configuration changes as required; advance level troubleshooting. ·             Technical implementation of telecommunications and network infrastructures. ·             Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required. ·             Performs other duties of a similar nature **By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**