PHONE
770.923.9300
GET IN TOUCH
harshi@synergyamerica.com
LOCATION
Duluth, GA
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NetworkAnalystAudioVideo_Lawrenceville_Georgia
Synergy America, Inc
Job Information
Job Id
GC134-136
Skills
Network Analyst (Audio/Video)
City
Lawrenceville
6340 Sugarloaf Parkway Suite 200
Duluth
,
GA
30097
Lawrenceville
,
Georgia
State
Georgia
Valid Thru
Duration
1 year contract
Pay Rate
USD
DOE
HOUR
Industry
IT Services
Experience
Three years
Education
bachelor's degree
Work Hours
8 to 5 Some evening work. No overtime.
Posted Date
2023-08-15T00:06:53+05:30
Qualifications
Responsibilities
Job Description
We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA. This position is responsible for providing Audio & Video technical support to Client’s facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications. Skills for Network Analyst: Minimum Qualifications: · Three years of professional level analyst and systems experience in a large-scale Information Technology environment. · Minimum of two years’ experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps. · Previous experience working as an AV technician. Preferred Experience: · Experience working in a Cisco network/Telecomm Environment preferred · Experience working with Avaya, Siemens, and/or Rolm systems a plus · Telecommunications systems administration principles · Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems. · Previous experience working as an AV technician. · Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus. · Provide customer service · Repair and perform preventative maintenance on systems · Maintain records and prepare reports Responsibilities for Network Analyst: · Provides technical support to employees using various telecommunications and network systems. · Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment. · Coordinating with vendors and customers for AV installations or service break fix. · Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems. · Monitors and ensures systems meet business and performance needs. · The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members. · Perform configuration changes as required; advance level troubleshooting. · Technical implementation of telecommunications and network infrastructures. · Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required. · Performs other duties of a similar nature **By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**
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